Privacy Policy
How we protect and handle your personal information
Last updated: January 2025
Secure by Design
Your data is encrypted and protected
Transparent
Clear about what we collect and why
Your Control
You decide how your data is used
Student Information
- Name, grade level, and date of birth
- Assessment responses and learning progress
- Learning preferences and goals
- Usage patterns and engagement metrics
Parent/Guardian Information
- Contact details (name, email, phone)
- Billing and payment information
- Communication preferences
Technical Information
- Device type, browser, and operating system
- IP address and general location
- Session duration and feature usage
Personalised Learning: Create customised learning paths and recommendations
Progress Tracking: Monitor student achievement and provide insights
Communication: Send important updates and educational content
Service Improvement: Enhance our platform and develop new features
Safety & Security: Protect against fraud and ensure platform security
We never sell student data to third parties.
We may share information only in these limited circumstances:
- With Parents/Guardians: Progress reports and learning insights
- With Schools: When authorised by parents for educational purposes
- Service Providers: Trusted partners who help operate our platform (under strict agreements)
- Legal Requirements: When required by law or to protect safety
Technical Safeguards
- 256-bit SSL encryption
- Secure cloud infrastructure
- Regular security audits
- Access controls and monitoring
Operational Safeguards
- Staff background checks
- Privacy training programs
- Incident response procedures
- Data minimisation practices
Access and Control
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request data deletion
- Export your data
- Opt out of communications
Parental Controls
Parents and guardians can review, modify, or delete their child's information at any time through their account dashboard or by contacting us.
Special protections for students under 18
- Parental consent required for all data collection
- Limited data collection - only what's necessary for education
- No behavioural advertising to children
- Enhanced security measures for student accounts
- Compliance with Australian Privacy Principles
If you have questions about this Privacy Policy or how we handle your information, please contact us:
This Privacy Policy is effective as of January 2025 and may be updated from time to time.