Terms of Service

Legal terms and conditions for using NOTU

Last updated: January 2025

Important Notice

By using NOTU, you agree to these terms. Please read them carefully. If you don't agree with these terms, please don't use our service.

1. Acceptance of Terms

By accessing or using the NOTU platform, you agree to be bound by these Terms of Service and our Privacy Policy. These terms apply to all users, including students, parents, guardians, teachers, and schools.

If you are under 18 years old, your parent or guardian must agree to these terms on your behalf.

2. Description of Service

NOTU is an online educational platform that provides:

  • Personalised skill assessments aligned with the Australian Curriculum
  • Adaptive learning content for English, Mathematics, Science, and Writing
  • Progress tracking and analytics for students, parents, and teachers
  • Educational resources and support materials
3. User Accounts and Registration

Account Creation

  • You must provide accurate and complete information
  • You are responsible for maintaining account security
  • One account per student is permitted
  • Parents/guardians control student accounts for users under 18

Account Responsibilities

  • Keep login credentials secure and confidential
  • Notify us immediately of any unauthorised access
  • You are liable for all activities under your account
4. Acceptable Use Policy

✅ You May:

  • Use NOTU for legitimate educational purposes
  • Share your progress with parents, guardians, and teachers
  • Provide feedback to help improve our service

❌ You May Not:

  • Share account credentials with others
  • Attempt to hack, disrupt, or damage our systems
  • Upload harmful content or malware
  • Use the service for any illegal activities
  • Reverse engineer or copy our content without permission
  • Create fake accounts or impersonate others
5. Subscription and Payment Terms

Free Trial

We offer a 14-day free trial for new users. No payment information is required during the trial period.

Paid Subscriptions

  • Subscriptions are billed monthly or annually in advance
  • Prices are in Australian Dollars (AUD)
  • Payment is due at the start of each billing cycle
  • We accept major credit cards and PayPal

Cancellation and Refunds

  • You can cancel your subscription at any time
  • Cancellation takes effect at the end of the current billing period
  • Refunds are provided for unused portions of annual subscriptions
  • No refunds for monthly subscriptions or completed billing periods
6. Intellectual Property Rights

NOTU Content

All content on NOTU, including lessons, assessments, graphics, and software, is owned by NOTU or our licensors and protected by copyright and other intellectual property laws.

User Content

You retain ownership of any content you create or submit. By using NOTU, you grant us a license to use this content to provide and improve our services.

7. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these terms by reference.

Key Points: We never sell student data, we use industry-standard security measures, and parents have full control over their child's information.

8. Limitation of Liability

Important Legal Notice

NOTU is provided "as is" without warranties. We are not liable for indirect damages or losses.

While we strive to provide accurate and helpful educational content, NOTU is a supplementary learning tool and should not replace formal education or professional educational advice.

9. Termination

By You: You may terminate your account at any time through your account settings or by contacting us.

By Us: We may suspend or terminate accounts that violate these terms or for other legitimate reasons with appropriate notice.

Effect of Termination: Upon termination, your access to NOTU will cease, but these terms will continue to apply to any prior use of the service.

10. Changes to These Terms

We may update these terms from time to time. When we do, we will:

  • Post the updated terms on our website
  • Send notification to registered users
  • Update the "Last updated" date at the top of this page

Continued use of NOTU after changes constitutes acceptance of the new terms.

11. Contact Information

If you have questions about these Terms of Service, please contact us:

Email: legal@notu.com.au

Address: Level 5, 123 Education Street, Melbourne VIC 3000, Australia

Phone: 1300 NOTU AU

These Terms of Service are governed by Australian law and are effective as of January 2025.

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